CloudMail - Hosted Microsoft Exchange



RapidScale is an industry leading company in the delivery, design, and support of Microsoft Exchange. Our Service Level Agreement on CloudMail is 100% uptime and all support is U.S.-based as we take pride in providing world-class service.

Email Archiving, Retention, and Discovery

Microsoft Exchange introduces built-in integrated email archiving, retention, and discovery capabilities that save costs and simplify the process of preserving business communications. Our Hosted Exchange solution delivers on the capabilities demanded by mobile workforces. Access your business email, calendar and contacts on your PC, smartphone, and web browser so they can always go where you go. You will remain in control of your solution by tailoring it to your needs and ensuring your communications are always available.

Outlook Web App

Outlook Web App in Microsoft Exchange helps users be more efficient and productive across platforms and locations by giving them access to email, voice mail, instant messaging, SMS text messages, and more inside all popular browsers. Users can stop switching between apps and make their communications experience more powerful within the Outlook Web App. Reduce complexity for your users, and instead, offer secure access for multiple approved applications.

Advanced Security

Microsoft Exchange combines built-in anti-spam and encryption technologies with an advanced anti-virus infrastructure for efficient management of a wide range of security threats. You will see a high standard of physical and digital security for your data as it receives reliable monitoring and support from our team. We guarantee 24x7x365 uptime and provide 100% US-based support to our clients. We are dedicated to providing you with first-class support.

Management Tools

While email is critical to your business, managing your Exchange server in-house can be expensive, time consuming, and full of hassles. Working with an external service provider can help you eliminate those headaches and take advantage of the full functionality of your Microsoft Hosted Exchange Server. Benefit from the latest version of Microsoft Exchange and receive the latest software and security updates. With CloudMail, you will save short- and long-term costs while receiving superior support from our team.

The Best Out There

Save Money, Receive Support

Our goal is to remove the budgeting burden from clients and enhance the end-user experience. Part of our service is to analyze our client’s organizational needs and to provide suggestions toward improving budgeting.  At an affordable per user cost, your organization can benefit from the latest version of Microsoft Exchange and stay up-to-date with technology and licensing. All of our software is completely up-to-date. Eliminate the headache in your organization by coordinating upgrades, budgeting costs toward resources, completing upgrades/updates, receiving support, and freeing users to do their main role with maximum up time. Our CloudMail differs from its competitors in that it not only helps our clients save short- and long-term costs, but also includes support with its services. RapidScale offers 24x7x365 support as part of our CloudMail service. RapidScale also offers a Sr. Cloud Consultant to oversee your account.


Whether deploying on-premises, in the cloud, or in a combination of the two, Exchange 2010 helps reduce costs and provides tools to simplify the deployment experience. Exchange 2010 allows you to drive down the cost of storage by offering additional storage architecture choices in on-premises deployments. Plus, use hardware virtualization to consolidate multiple under-utilized physical servers in on-premises deployments. Exchange 2010 provides new tools and management approaches that give users more control and make your help desk more efficient. Plus, with unified messaging, you can save time and money while offering users more convenient access to voice mail messages.


Exchange 2010 makes it easier to protect both your data and messaging system. Plus, with a familiar Web-based experience, Exchange allows you to experience more flexibility and accessibility from wherever life takes you. Your inbox automatically updates with ActiveSync to keep your data up-to-date and accurate. Email holds much of the information businesses use daily, making the need to easily preserve and search this information essential. Exchange 2010 offers searchable, legally-compliant email archiving for all users. Plus, Exchange 2010 offers improved storage performance and new resiliency features so users can have bigger and more reliable mailboxes without an increase in cost. Keep track of everything important with fast and accurate searchability accompanied with a smooth user experience.

Secure Messaging for CloudMail

The Secure Messaging platform is a cloud-based solution for securing and tracking email, file sharing, and data leak protection. It enables internal and external users to send, track and receive messages and documents securely on any device (BYOD), anytime, anywhere.

The Secure Messaging platform is being adopted by both the SMB and the enterprise & government sectors. It was designed to replace complex, traditional encryption products as an easy cloud solution.

Key differentiators include:

  • Simple cloud deployment without hardware installations and seamless integration with existing email infrastructure
  • Superior end-user experience drives rapid product adoption
  • Functionality such as message tracking, For Your Eyes Only and policy controls are backed by 7 granted USPTO patents
  • With the Secure Messaging platform, users don’t have to swap out familiarity and simplicity for security. In fact, we insist that users continue to use their existing email addresses and programs – just the way they are.

In the Cloud

The Secure Email platform is offered as a service (Cloud On-demand). It is compatible with any email address or email server such as Hosted Microsoft Exchange. It offers a zero download approach for all senders and recipients. It does not replace existing email server or current email address. New recipients are automatically invited to join the customer-branded Secure Portal as a ‘Guest User’, free of charge.  An optional Cloud Gateway offers enterprise-grade protection for small and large deployments.


Secure Email Overview


Secure Email Benefits


Secure Email Delivery Slip


Secure Large Files


Secure Email Outlook


Secure Email DLP


Secure Messaging Gateway


Secure eForms



Secure Messaging HIPAA White Paper


Secure Messaging GLBA White Paper


Secure Messaging SOX White Paper


Secure Messaging PCI White Paper


Secure Messaging BYOD


Secure Messaging Compliance 5 Steps

Archiving for CloudMail

CloudMail Archive

Securely captures and preserves email, instant messaging (AOL, MSN, Yahoo!, GoogleTalk), BlackBerry, Bloomberg, Thomson Reuters, Pivot, ICE Chat (formerly YellowJacket), social media (LinkedIn, Twitter, Facebook) and more.

Compliance Reviewer

Complete message supervisory system that is configured to enforce and monitor your supervisory policies and procedures.

Audit and eDiscovery

Solutions are readily accessible within CloudMail Archive, providing efficient online tools for collaboration, case management and responses to legal data requests.


Provides users with 24/7 “anywhere access” to their messages via BlackBerry, iPhone, iPad, Android, Outlook and the web.

CloudMail Message

CloudMail’s flagship messaging and unified collaboration communications service, designed to address the messaging, federation, compliance, privacy and security needs of firms in regulated industries. CloudMail Message is currently in Beta.


 How Does CloudMail work?



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