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The RapidScale Vision

Our vision is to provide personalized cloud solutions to businesses across the globe. RapidScale strives to be the most customer-oriented managed cloud services provider in the industry. Our objective is to understand your organization’s long-term goals around delivering, supporting, and managing IT. Our personalized cloud solutions reflect the understanding that no two businesses are the same and their cloud solutions shouldn’t be either.

Our Values

RapidScale’s values include providing world-class support, white-glove service, and complete hands-free management to our customers.

Mission Statement

“RapidScale’s mission is to provide businesses with a personalized cloud solution backed by the most customer-oriented service in the industry.”

RapidScale Testimonials

  • With this kind of support how could someone not love RapidScale. The bar has been set pretty high!!!

  • Sent a ticket for a server being unresponsive and received a call within a few minutes.  Great response and resolution.

  • I believe the technician’s name was David. He was very pro-active on a Saturday. Got the issue resolved quickly. High marks.

  • Thanks for the quick response and resolution!  and I appreciate the fact that the tech gave information about what the problem was, how it was fixed, etc.  That is always better than a simple “its now fixed”.

  • The level of service that we have received from RapidScale has been completely awesome.  All of our IT team and the owner has commented on it.  You guys are doing a fantastic job!

  • It’s been great so far having RapidScale host our email. We had it in-house before and that was just may more trouble than it was worth.

  • We’ve been extremely pleased with the service and customer support RapidScale has provided us. We don’t have a large IT staff and so the ability to lean on them has been perfect.

  • We’ve now transferred almost our entire company into RapidScale’s cloud. We started with just our email – we moved from in-house to hosted – then we moved the rest of our servers into the RapidScale cloud and now we’re in the final stages of implementing our virtual desktops! It’s really incredible to have everything running in the cloud and to have it all be so easy!

  • Working with RapidScale has been great so far. Our organization had a lot of our servers in-house and it was such a pain. It’s 1,000 times better now that we moved it all to the cloud.

  • RapidScale quite literally re-invented our IT situation. It was a complete mess before and we are absolutely THRILLED with everything that they’ve helped us to accomplish. Our network runs smoother and our virtual environments are the best addition we’ve made in a very long time.

  • The whole “cloud” thing was incredibly daunting when we first started exploring it for our business. We didn’t really understand the way everything worked and how it was going to help us get past some of the technology speed bumps we had. I worked with the RapidScale sales team and they were really very helpful and made me completely comfortable with the solution. We’ve been running on the CloudOffice interface for about 4 months now and are 100% satisfied and so happy we made the choice to move to RapidScale.

  • RapidScale helped to not only significantly lower our costs, but to help make our work environment more productive as well as more reliable and stable.

  • I LOVE THIS TECHNOLOGY.  I am so excited to be in this new phase within our organization. As a proud partner of RapidScale, this week alone I’ve dealt with 3 major consultations in Colorado with hundreds of employees each! This technology is truly exciting stuff.  They make the process so easy, from training, to quoting, to installation! I LOVE HOW EASY THAT WAS.  Amazing.  You all ROCK!

  • Thanks again and we look forward to staying with Rapidscale for a long time to come.

  • RapidScale provided us with the idea Hybrid Cloud solution for our firm and allowed us to have mobility and reliability that we were previously lacking. We also got the security of full data redundancy between RapidScale’s data centers, which eliminated the concern of a server failing and losing our years of data.

  • We were not only able to quantify the cost savings for the company with RapidScale, but we were also given new capabilities when trying to establish accurate Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).

  • During National Health IT Week, we recognized you for leveraging technology to support and improve our healthcare systems. By ensuring that our health information technology is integrated, interactive, interoperable, and intelligent, you help improve the quality of healthcare delivery, increased patient safety, and strengthen the interaction between patients and their healthcare providers. Thank you for all you do to enhance our operations and support patient care and safety

  • Overall, RapidScale provided us with an ideal hybrid Cloud solution for our organization and allowed us to have mobility and reliability that we were critically lacking before. We deal with a lot of power outages so it’s remarkable that we have the convenience of full redundancy between RapidScale’s data centers, which eliminated the concern of a server failing during one of our power outages and potentially losing our data.

  • I will say that I highly recommend RapidScale because of the level of service and response I have had with them. I will also say that the level of personal attention/interaction that I have been able to maintain with them has been a critical point in my decision to remain with them even when other companies have approached me with options to change.

The RapidScale Investors

RapidScale investors and current shareholders include these individual investors whom acted as a group led by Jim Patterson.  Their investment does not reflect that of their past or current employers or firms.

Jim Patterson

Former President of Sprint Wholesale

Kevin Costello

Former President of Ariba Networks, an SAP Company

Drew Graham

Partner at Ballast Point Ventures

Marvin Wheeler

Former COO at Teremark and President at Cybraics

Scott Luttrell

LCM Group, Inc.

Paul Johan

Partner at Ballast Point Ventures

Jim Patterson

Former President of Sprint Wholesale

Jim Patterson is currently the CEO of Patterson Advisory Group, an organization focused on business lifecycle strategies for early stage businesses. Jim sold his first start-up, Mobile Symmetry, to Infotel Broadband Services Ltd. in 2011. Prior to that, Jim held various leadership roles during his 15 year tenure with Sprint, including president of Wholesale Services from 2008 to 2009, vice president of Cable Solutions from 2005 to 2008, vice president of Carrier Markets and of Network Access Management from 2001 to 2005, and vice president of Sprint E|Solutions Finance from 2000 to 2001. Earlier, Jim was a consultant to the financial services industry at Andersen Consulting (now Accenture).

Jim is currently on the Board of Directors of Sequans (NYSE: SQNS), a 4G chipset company, and is a member of the Technology and Innovation Committee for Cbeyond Inc,, a regional local services provider.  Jim also is a frequent contributor to RCR Wireless and is on their Board of Advisors.  His weekly blog is read by thousands in the telecom industry and can be found at www.mysundaybrief.com.

Kevin Costello

Former President at Ariba Networks and SAP

Mr. Kevin S. Costello has been the President of Ariba Inc. since November 15, 2007. Mr. Costello served as the Chief Commercial Officer of Ariba Inc. from October 2004 to November 2007 and Executive Vice President of Ariba Inc. since October 2004. He served as an Executive Vice President for Ariba Solutions Delivery of Ariba Inc. from May 2002 to October 2003 and as its Executive Vice President of Sales and Solutions from November 6, 2003 to September 30, 2004.

From June 1984 to May 2002, he worked at Andersen Business Consulting as its Partner. Mr. Costello has been a Director of Cbeyond, Inc. since 2010. Mr. Costello holds a Bachelor of Science degree in Accounting from the University of Illinois and is a Certified Public Accountant.

Drew Graham

Partner at Ballast Point Ventures

Prior to co-founding Ballast Point Ventures in 2001, Drew spent six years at South Atlantic Venture Funds. Drew joined South Atlantic in 1995 and was a Principal and General Partner in South Atlantic Ventures Funds III and IV. He has invested in numerous private growth companies across several industries, including communications, software, health care and business services.

Drew began his private equity career with the Merchant Banking Division of Morgan Stanley & Co., Inc. in New York and also worked as a management consultant at the Parthenon Group in Boston.

He graduated from Princeton University with a bachelor’s degree, magna cum laude, and from the Harvard Graduate School of Business Administration with an MBA, with Distinction.

Drew is the Managing Partner responsible for overseeing the operations of the firm.  In addition, he currently serves on the boards of directors of KBI BioPharma, KeyView Labs, Innocutis and Watermark Medical, and previously represented BPV at Lifestyle Family Fitness, Optical Experts Manufacturing, Knology, Inc. and QOL Medical.

Marvin Wheeler

Executive Director, Open Data Center Alliance, Former COO of Terremark and President at Cybraics

Marvin Wheeler has extensive experience directing corporate initiatives and developing strategic alliances with key corporate partners in order to help companies maintain their position as leading providers of cutting-edge IT solutions for enterprises and Federal government agencies. With an intimate understanding of industry best practices, Marvin is a member of the National Security Telecommunications Advisory Committee (NSTAC) Scoping Subcommittee.

Marvin most recently held the position of Chief Strategy Officer (CSO) at Terremark, where he was responsible for aligning corporate strategies and developing innovative products and services to effectively meet the evolving needs in the complex IT infrastructure market. Prior to being named CSO, Marvin served as Chief Operations Officer and President of Terremark’s U.S. Commercial Business Unit. In that role, he was responsible for planning, deploying and maintaining the industry-leading multi-vendor technology used within Terremark’s global facilities around the world.

Before joining Terremark, Mr. Wheeler spent 24 years at BellSouth managing data center and WAN/LAN Operations, in addition to directing some of the largest and most critical 24/7 operations centers in the Southeastern U.S.. He has vast experience with key operational processes such as provisioning, maintenance, change management and network reliability.

Mr. Wheeler graduated from the University of Florida, where he earned a degree in Business Administration with a concentration in marketing.

Scott Luttrell

LCM Group, Inc.

Mr. Luttrell provides active oversight for LCM’s investment portfolio. Mr. Luttrell founded LCM in 1988 out of his desire to diversify capital and focus on the growing opportunities in the rapidly growing alternative investment sector. LCM commenced operations as the CPO, General Partner and CTA for the Everest Fund LP, a highly successful private absolute return investment partnership. Concurrent with the opening of the Everest Fund, Mr. Luttrell and LCM served as consultants to Caxton Corporation, a New York-based diversified investment firm. Mr. Luttrell and LCM merged its investment activities with Caxton Corporation in 1991 where Mr. Luttrell served as Principal and Senior Officer of Caxton Associates. His responsibilities included Senior Trading Manager, Director of Global Fixed Income and a senior member of the firm’s Portfolio Risk Management group. In 2000, LCM turned its exclusive focus to its proprietary trading and investment activities, including its hedge fund portfolio and private equity investing. Prior to founding LCM, Mr. Luttrell was a member and active trader at the Chicago Board of Trade where he traded financial market futures and their respective cash markets. During this same period, Mr. Luttrell was an officer and partner of Chicago-based TransMarket Group Chicago Group.

Mr. Luttrell received his degree in Business Administration/Finance in 1977 from Southern Methodist University in Dallas, Texas. In 2001, Mr. Luttrell attended Harvard Business School’s Executive Education program in Corporate Governance.

Mr. Luttrell currently serves on the Board of Trustees of the YMCA Retirement Fund, a $6 billion retirement fund serving the employees of the YMCA. Mr. Luttrell also serves on the Board of Directors of Florida Bank Group, Inc., a Federal Reserve regulated bank holding company. Mr. Luttrell served for 12 years on the Board of Directors of Cbeyond, Inc. (CBEY; NASDAQ) and serves on several private company Boards and is active in various academic and community organizations including serving on Southern Methodist University’s Cox School Executive Board and the Cox School Alternative Asset Management Center Board of Advisors, is Chairman of the Board of Directors of HOI (Helping Others Internationally), Board of Trustees to the Nation Christian Foundation Tampa Bay, Board of Advisors to Desire Street Ministries, and Board of Advisors to two private equity firms, Ballast Point Ventures and Mangrove Partners. Mr. Luttrell is also Founder and Trustee of The Light Foundation.

Paul Johan

Partner at Ballast Point Ventures

Prior to co-founding Ballast Point Ventures in 2001, Paul spent four years in the Investment Banking Group of Raymond James & Associates. He served as a Vice President in the firm’s Mergers and Acquisitions and Telecommunications Groups, where he was the senior banker responsible for the Telecommunications equipment practice. Paul helped companies raise over $2 billion of debt and equity capital for clients and advised clients in mergers and acquisitions transactions totaling over $1 billion.

Paul was previously an investment banker with Wachovia Securities and a founder of Hunter Capital’s Atlanta office where he was responsible for the firm’s Mergers and Acquisitions business.

He graduated from Emory University with a bachelor’s degree, and from the Darden Graduate School of Business at the University of Virginia with an MBA.

Paul currently serves on the boards of directors of Instawares, Florida Bank Group, and Vazata, represents BPV at Tower Cloud and Red Book Connect, and previously represented BPV at Cbeyond Communications, Incomm, FSV Payment Systems, GHN, and Wave 7 Optics.