Our Leadership

Our vision is to provide personalized cloud solutions to businesses across the globe. RapidScale strives to be the most customer-oriented managed cloud services provider in the industry.

Meet The Team

At RapidScale, our people make the difference. We have dozens of customer success stories, and our clients love us. Starting with the leadership team, we talk the talk and walk the walk.


Duane Barnes

Chief Operations Officer

Claudette LeBlanc

Chief Technology Officer

Bryan Krieger

Chief Information Security Officer

Zane West

Chief Product Officer

Jason McKay

Chief Revenue Officer

John McKenna

Chief Marketing Officer

Sean Wisdom

Duane Barnes is an accomplished senior executive with a distinguished career spanning over two decades in the cloud and managed services business. He currently holds the position of President of RapidScale, a Cox Business Company, encompassing the acquisitions of RapidScale and Logicworks.

Having joined RapidScale in 2016 as head of the Solutions Engineering group, Mr. Barnes swiftly rose through the ranks, demonstrating exceptional leadership and strategic acumen. His tenure saw him assume pivotal roles such as Senior Vice President of Technology and interim Chief Technology Officer, before eventually being appointed Chief Operating Officer in June 2020. Subsequently, he assumed his current role as President, where he directs a multifaceted portfolio encompassing Operations, Technology, Product Management, Cybersecurity, Sales, Marketing, and Finance.

Mr. Barnes' extensive expertise extends across diverse domains within IT, with a particular emphasis on enterprise data centers and managed cloud services. Prior to his tenure at RapidScale, he held key leadership positions at organizations such as Intelisys, Open-Xchange, Windstream, and The Walt Disney Company, building a solid foundation in complex technology solutions and managed services projects. His breadth of knowledge encompasses private and public cloud computing, cybersecurity, and professional services.

Complementing his wealth of experience, Mr. Barnes holds a Bachelor of Science degree in Communications from the University of Phoenix. His unwavering commitment to excellence and proven track record make him a highly respected leader in the field of technology and business management.

As Chief Operations Officer, Claudette LeBlanc is responsible for all RapidScale operations, including service delivery, support, architecture, professional services, managed services, procurement, and project management. She joined the RapidScale team in 2022 as Senior Director of Operations.

Ms. LeBlanc, who began her professional career as a trigonometry teacher, contributes over fifteen years of experience in various technical industries with a particular emphasis on customer operations. Most recently, she was the Director of Global Operations for Stats Perform, a sports tech firm based in London, where she built and led the Business Intelligence & Insights, Operations Learning & Development, and Customer Experience Operations teams. She previously led global strategy and learning functions at Amplify (first under ownership by News Corporation, then under Laurene Jobs’ Emerson Collective) and Revolution Prep. LeBlanc has earned degrees from both Loyola University New Orleans (in International Business, with a minor in Latin American Studies) and Technological University Dublin (Business Innovation and Digital Transformation) and holds certifications in both instructional design and business intelligence. She lives in the Raleigh area with her son.

A seasoned leader with extensive experience in commercial software development and IT operations.

Bryan Krieger has a long history of leading software development teams and managing enterprise-scale IT operations teams. He has worked in various roles and domains, ranging from Microsoft to SaaS startups, and has demonstrated his ability to deliver innovative solutions and drive strategic vision.

As the CTO, Bryan oversees the technology strategy, architecture, and roadmap of RapidScale, a leading provider of cloud computing and managed services. He is responsible for ensuring the alignment of the technology vision with the business goals and customer needs, as well as fostering a culture of innovation and excellence within the engineering and operations teams.  He also leads the software engineering team that builds the next-generation products and services for RapidScale, leveraging cutting-edge technologies and best practices in cloud computing, DevOps, and security.

Prior to becoming the CTO, Bryan was the software engineering director at RapidScale, where he led the development and delivery of the cloud platform and applications that power RapidScale's solutions. He also managed the software engineering team, ensuring the quality, performance, and scalability of the products.

He successfully launched several new features and enhancements, such as the RapidScale Portal, the automation and orchestration platforms that improved the user experience and increased the value proposition of RapidScale.

Before joining RapidScale, Bryan was the CTO and CIO at two SaaS companies, where he oversaw the technology vision, strategy, and execution. He led the software development, IT operations, and product management teams, and delivered cloud-based solutions for various industries and markets.

Bryan started his career at Microsoft, where he spent over 15 years in multiple roles and divisions. He was a senior director managing global IT operations teams, and a principal program manager in the Visual Studio Developer division. He was involved in several projects and initiatives, such as the Microsoft Azure cloud platform, the Visual Studio Team Foundation Server, and the Microsoft 365 suite. He also led the transformation and modernization of the IT infrastructure and processes, and improved the efficiency and productivity of the IT teams.

A native of Seattle, Bryan resides with his family in Durham, North Carolina.

As of March 2023, he now serves as Chief Technology Officer.

Jason McKay has worked in technology for over 25 years, starting at a local New York City ISP, continuing on to consult, and then having an 18-year career at Logicworks, most recently as Chief Technology Officer. At RapidScale, Jason is the Chief Product Officer, responsible for a suite of products from traditional network technology to advanced cloud and AI/ML offerings. Having spent most of his career in New York City, Jason now resides in the Seattle area where he can often be found working from a boat in the Puget Sound.

John is an entrepreneur-minded executive who has successfully opened new markets and business units for innovative, growing companies like RapidScale. He joined RapidScale after serving as SVP of Strategic Initiatives at Expedient, where he led their new market expansion efforts and was Channel Chief for a team that grew Channel revenue 6X over four years. With more than 28 years of sales leadership experience, John has a proven track record of success in enterprise business, public sector, healthcare, & channel markets and building great sales organizations. 

As Chief Revenue Officer, John leads RapidScale's sales, channel, alliances, & sales operations teams to drive accelerated sales growth and achieve near-term & long-range sales objectives. John lives in Columbus with his wife, Christina. They are empty nesters with their kids, Madeleine, Elizabeth & John, living out of the house…for now! John & Christina are enjoying traveling, good food, and spending time with great friends & family. 

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