This is the second consecutive year RapidScale has been recognized by ChannelVision Magazine in these categories.
RALEIGH, N.C. – July 7, 2022 – ChannelVision Magazine has recognized RapidScale, a Cox Business company, as a winner in the 2022 Visionary Spotlight Awards (VSA) for Channel Program of the Year and Managed Services. 2022 VSA winners have been published in June’s digital edition of ChannelVision Magazine.
For over a decade, RapidScale has been committed to its channel partner program, enabling partners to deliver innovative, customized cloud solutions that help businesses scale, secure, and simplify their IT. RapidScale also brings technical aptitude and ease of doing business to its trusted partner relationships. The company continues to see phenomenal growth year over year, especially in its SD-WAN and Microsoft 365 practices, solutions that have enabled the provider to co-sell with partners that are not yet selling cloud services or managed IT. Additionally, RapidScale ensured its partners were ready for the changes from Microsoft’s New Commerce Experience (NCE), which took effect in March 2022, by providing in-depth partner training, detailed documentation, articles, and open communication.
Furthermore, RapidScale’s recognition for managed services confirms its dedication to providing exceptional professional services on top of industry-leading cloud solutions to its customers. Its RapidResponse Support gives both IT administrators and end-users direct access to 100% US-based, certified engineers who achieve some of the industry’s best response times and same-day resolution rates, with an average customer satisfaction score of 4.8 out of 5. Unlike many managed cloud service providers (MCSPs) that charge extra for co-management, RapidScale includes it with their services. If the client prefers, RapidScale can also fully manage their cloud environment, or the client can self-manage. Customers have full visibility into their RapidScale services thanks to an innovative customer portal that offers management capabilities for their solutions and users, direct access to support resources, transparency around billing, and more.
“This past year, we’ve invested in our talent to provide a results-driven channel program for our partners and deliver value-added services with our cloud solutions,” said RapidScale Vice President and General Manager Duane Barnes. “This award demonstrates our dedication to the channel and commitment to ensuring that our customers receive quality, exceptional experience with our managed cloud solutions. We are proud to be recognized by ChannelVision for our efforts.”
“We are honored to present RapidScale with a 2022 VSA for Channel Partner Program of the Year and Managed Services,” said Beka Business Media president and CEO Berge Kaprelian. “RapidScale was recognized for its successful track record in helping boost cloud revenue for partners through their differentiated and industry-leading managed services. Congratulations to the entire team.”
For IT and business leaders looking to scale, secure, and simplify their IT, RapidScale, a Cox Business Company, is the next-generation managed cloud services provider that aggregates best-in-class cloud technology under a single management portal, enabling IT to accomplish more and providing an exceptional end-user experience. By delivering simple and secure access to company data and applications from anywhere, any time, on any device, RapidScale sets itself apart from other cloud providers through its team of technology experts, award-winning end-user customer support, flexible co-management options, and easy-to-use management portal. For more information on RapidScale, visit http://www.rapidscale.net.
About Cox Business
Cox Communications owns Cox Business and is a facilities-based provider of voice, video, and data solutions for commercial customers. More information about Cox Communications, a wholly-owned subsidiary of Cox Enterprises, is available at http://www.cox.com.
The commercial division of Cox Communications, Cox Business, provides voice, data, and video services for more than 355,000 small and regional businesses nationwide, including health care providers, K−12 and higher education; financial institutions; and federal, state and local government organizations. The organization also serves most of the top-tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division. For more information, please visit www.coxbusiness.com.
About the Visionary Spotlight Awards
ChannelVision’s annual Visionary Spotlight Awards competition was created to highlight channel and service provider innovation in communications. The awards honor outstanding products, services, and deployments across numerous technology categories.
Visionary Spotlight Award winners exemplify this goal, showcasing the communications industry’s overall innovation, capacity for future-thinking execution, creativity, and feature set differentiation; and offering channel partners a cornucopia of opportunities to boost their roles as trusted providers.
For more information about the Visionary Spotlight Awards program, click here or contact Berge Kaprelian at firstname.lastname@example.org.