Why choose RapidScale as your cloud management partner?
- Identify and respond to cloud issues, 24/7
- Maintain high availability with 100% uptime SLAs
- Access to engineers certified in AWS, Azure, Kubernetes, Terraform, and more
- Improve cloud security and meet SOC2, HITRUST, and HIPAA compliance standards
76%
of leadership underestimates the time and cost of cloud management. Free up your team to pursue revenue-generating activities and achieve your business goals.
Our Managed Cloud Service
We combine 24/7 expert support with our world-class Cloud Reliability Platform to help you achieve operational excellence on the cloud. With our managed cloud services powered by Logicworks, you can focus on revenue-generating tasks and rely on our certified engineering team to manage your AWS or Azure infrastructure.
Cloud Operations Management
We become an extension of your team, providing AWS and Azure expertise, around-the-clock coverage, and proactive services to ensure performance and uptime.
- 24/7/365 NOC
- Incident management & remediation
- Backups & patching
- Custom runbooks & alerts
- Terraform and IaC management
Proactive Partnership
RapidScale strives to be your partner, not just a vendor. With our managed services, you will be provided with a designated Service Delivery Manager, Lead Architect, and Lead Engineer, proactively looking toward the future so you don’t have to.
- Maintain project roadmap and backlog
- Manage escalations and ensure projects are always on track
Cloud Reliability Platform
Our Cloud Reliability Platform incorporates automation tooling to accelerate time to issue identification and resolution, enables security automation, and provides the transparency you need to improve your cloud operations continuously.
- Easily configure detailed management tools and alerts
- Customizable monitoring with AWS CloudWatch, Azure Monitor, Datadog, Trend Micro, and New Relic
- Proactively scan for security threats, and anomalies
- Policy-as-Code approach to enable compliance and governance
- Manage service tickets
- Monitor cloud costs in real-time
Cloud Security and Compliance Management
Access a suite of services to monitor your environment, identify threats, and proactively safeguard your cloud. Our solutions and services powered by Logicworks are audited annually for HIPAA, HITRUST CSF, PCI-DSS, SOC1, SOC2, and ISO 27001.
- Access to cloud security and compliance experts
- Annual compliance assessments
- Anti-virus and anti-malware installation and management
- Intrusion detection installation and management
- Data-loss prevention and file integrity monitoring and management
- Log management and analytics