RAPIDSCALE HIRES JOHN RINEHART AS DIRECTOR OF CLIENT EXPERIENCE
John brings with him over 20 years of leadership experience.
IRVINE, Calif. – January 22, 2019 – RapidScale, a Cox Business company, welcomes John Rinehart to the team as director of client experience. John is based in Raleigh, North Carolina. He is responsible for all aspects of management and support of RapidScale’s customers throughout their lifecycles.
Prior to joining RapidScale, John was president of celito.net, a Raleigh-based internet service provider, hosted voice provider, and managed services provider for about 450 local businesses. John has led teams in several customer-facing roles with telecommunications, data center, managed services, and value-added reseller companies.
“I think the larger business community has reached an inflection point where we will see rampant growth in cloud-based services,” said Rinehart. “I am thrilled to join a company that combines a comprehensive set of cloud-based solutions with a team that shares a set of core values focused on the success of our clients.”
John will work across the RapidScale organization to ensure the proper management, retention, and growth of the existing customer base.
“We are thrilled to have John on board. His proven leadership experience is second to none,” said RapidScale Executive Vice President, Sales Bob Buchanan. “Attracting someone of John’s caliber into the business is a great endorsement of our strategy and ambition. He brings with him incredibly strong knowledge and experience which will be vital as we continue our ambitious plans to grow and develop our client experience.”
John graduated from North Carolina State University with a bachelor’s degree in electrical engineering and a master’s degree in management. He actively participates with local nonprofits supporting the growth of STEM education.
John resides in Carey, North Carolina with his wife of 27 years and their two boys, Ryan, 21, and Ben, 17.
RapidScale, a Cox Business company, is a managed and hybrid-managed cloud services provider that delivers world-class, secure, and reliable global cloud computing. Businesses choose RapidScale as their cloud provider of choice because of its state-of-the-art managed Desktop as a Service platform and other market-leading cloud solutions. RapidScale’s award-winning 24x7x365 global support and help desk team ensure that organizations receive the most innovative technology backed up by the most highly responsive and knowledgeable service technicians in the industry, freeing up IT leaders to focus on strategy and driving their businesses forward with technology. RapidScale’s innovative solutions include CloudDesktop, CloudServer, CloudSecurity, CloudRecovery, CloudMail, CloudApps, SD WAN and more. For more information on RapidScale, visit www.rapidscale.net. Cox Business is owned by Cox Communications and is a facilities-based provider of voice, video and data solutions for commercial customers. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com.