It’s the crown jewel of cloud technology and what everyone is talking about (in the IT crowd, at least…). Desktop as a service, or as RapidScale calls their premier product, CloudDesktop, is making waves in businesses and will only grow in popularity and demand from here on out. But what makes it greater or different than other virtual desktops?
For starters, Citrix started it all, as in developed the first remote desktop in 1995 and currently supports and deploys its updated cloud hosted Desktop as a Service through RapidScale’s CloudDesktop. It is arguably the best and packs the most experience and proven success. Additionally, RapidScale’s company motto of putting its customers first and foremost puts it ahead of the game.
Why Citrix and the Cloud are Better
CloudDesktop, powered by Citrix virtual desktop technology, is fully supported by the cloud for good reason. Cloud hosted desktops enable business staff to access their interface and apps on any device they desire, in any place that has internet connection, and on any band. The flexibility is outstanding. As Citrix describes, the state of the art technology provides among its top features “enhanced user features such as single sign-on across services, smooth roaming across devices (touch or keyboard) and high-definition experiences regardless of connection type.”
It provides freedom from your office computer so you can manage your workload from any device, whether it be a laptop, tablet, or smartphone. Cloud hosting with CloudDesktop also means information security and quick uptime after service lapse from natural or manmade disaster. User servers headquartered and protected at RapidScale’s data centers invaluably benefit from failover redundancy—anytime one server fails for whatever rare reason, there is another one to mirror it and automatically take over. Your data is not only flexibly accessed but also backed up to a fail proof system.
Customization and Supreme Customer Service
With CloudDesktop, there is also freedom for users to customize their experience. They can select and add their own desired apps to their desktop package in the cloud and pay for it on a monthly scale up or down basis. Software upgrades occur automatically and swiftly while monetary savings abound as customers pay for only what they use, adjusting as needed.
The customer’s satisfaction is RapidScale’s priority, which translates into 24x7x365 technical support and care. Cloud Help Desk experts work with customers to solve any issues and make user experience as hassle-free as possible. Small to medium companies and large enterprises alike are then freer to focus on what’s important: the growth and progress of their business.