When selling RapidScale cloud solutions, there are some common competitors that our sales partners encounter, including Microsoft 365. Some customers assume that because Microsoft is a massive cloud player, it must be a superior solution. This is not the case, and your customers’ final cloud solutions should really depend on exactly what they’re looking for.
Microsoft 365 and CloudDesktop are not apples-to-apples solutions. Microsoft 365 provides a very specific suite of business applications, while RapidScale’s CloudDesktop is a fully managed Desktop as a Service solution that can integrate the majority of business applications. Let’s look more at the differences between the two:
Microsoft 365 is a big player in the cloud world, especially because so many businesses today require use of the Microsoft Office products. With Microsoft 365, businesses maintain access to the most up-to-date versions of the Office products and other included productivity services. These apps remain familiar, even in their online versions, and are generally easy to use.
Microsoft 365 is a set-in-stone solution with no customization options, no custom application integration, and no compatibility with products other than the Microsoft Office Suite. It’s designed for individual and small businesses, not mid-market or enterprise-level users. Additionally, only the top-tier plans include desktop versions of the applications, meaning only select customers are able to work offline. Internet connectivity is required to install, activate and manage Microsoft 365 plans, as well as access the Microsoft 365 cloud productivity services. Businesses are also responsible for set up, adding user accounts, installing Office and moving existing email over themselves – unless they choose to hire an MSP or the like to handle implementation and ongoing support.
In comparison, RapidScale’s CloudDesktop offers access to all business data on any device, anywhere in the world, and the ability to virtualize 97% of today’s business applications. We have a 100% uptime SLA guarantee, in comparison to Microsoft 365’s 99.9% uptime SLA. CloudDesktop offers complete management, instead of requiring your business’ IT staff to manage the solution. Microsoft 365 also explicitly maintains the caveat that they can move your data “outside the primary storage region,” while all RapidScale data is kept domestic and at a location selected by the customer.
The RapidScale Difference
RapidScale offers a unique managed cloud solution that complements any organization’s current IT efforts. With a global presence, enterprise-grade infrastructure, and a team of highly knowledgable cloud experts, RapidScale provides the most comprehensive cloud solutions available in the industry. RapidScale’s team of experts is available at every stage of the process, from designing a custom cloud road map to complete account management. Our white-glove service is second to none. We provide 24x7x365 “We Care” Support and complete management and monitoring of a client’s environment.
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Learn more about the RapidScale difference and our managed cloud solutions here.