About the Client
Based out of New Jersey, this immigration law firm helps startups access the talent they need for their businesses. This organization provides legal counsel to skilled employees who are looking to work in the U.S. and offers assistance in filing applications for immigrant and non-immigrant visas, residency status, and citizenship.
The company’s office was closing due to the nationwide shutdown that was enforced to slow down the spread of the COVID-19 virus. With the government mandate that shut down office buildings, prohibited travel, and canceled large gatherings, the firm was concerned about the productivity of its employees and the risk of not being able to access business-critical applications and files. Since the law firm required all its employees to work from home, the company needed a robust cloud solution that supported these newly remote workers.
Another significant concern was security. With new cloud technology, the business needed to augment existing security policies and incorporate next-generation security updates to combat threats from cyberattacks and human error. Lastly, the firm needed reliable end-user tech support to resolve any connectivity issues and handle troubleshooting.
Together, the MSP and RapidScale team provided CloudServer (Infrastructure as a Service) to solve their business challenges and meet their IT needs. RapidScale’s IaaS solution migrated the organization’s entire IT environment to the cloud for on-demand storage, automatic updates and patching, enterprise-grade security, and robust infrastructure tools and utilities. RapidScale now hosts the company’s infrastructure in SOC 2, Type II-audited, and PCI-DSS-certified data centers, complete with top-of-the-line servers and Tier 3 data encryption and backed by an all-10GB network. The firm benefits from improved performance as RapidScale supports high-volume workloads across networks. IaaS enabled the law firm to offload tedious infrastructure responsibilities to RapidScale, so it can now better focus on serving its clients. With their infrastructure in the cloud, the company can scale its business more easily and efficiently. In addition, the company eliminated high capital expenses for on-premises equipment. Instead of paying $20,000 upfront for new servers, the firm sees a predictable monthly cost for the solution and managed services, enabling them to reallocate their budget for other projects.
Why They Chose RapidScale
The organization trusted their MSP to provide a long-term solution for their business. RapidScale’s ability to demonstrate how its cloud solution resolved the company’s concerns was a significant differentiator in the deal. The MSP was confident that RapidScale’s IaaS solution was a perfect fit for its client’s needs, which solidified their decision to partner with RapidScale over other cloud providers. Through a trusted partnership with RapidScale, the MSP received access to cloud experts and a RapidResponse Support team that could further support its client during the global pandemic.
Another major differentiator was RapidScale’s ability to meet the company’s urgent timeframe to configure and implement a solution. As COVID-19 caused the closure of the nation’s borders, the firm needed to have the solution up and running within two weeks. RapidScale’s cloud experts and engineering team were able to meet this deadline while maintaining business operations and productivity during the shutdown.