About the Client
The customer is a multi-location fragrance company headquartered in New Jersey. The company faced a lot of similar IT challenges to what many businesses face today. It decreased its employee count in recent years due to the economy, and had limited resources overall. All of its servers were in need of a refresh, and the small existing IT staff had a lot of other day-to-day tasks that took up the majority of employees’ time.
As the client downsized, so did its IT staff and resources. The business suddenly didn’t have enough employee resources to support the workload that refreshing its hardware would bring. The organization faced either adding IT resources, or leveraging cloud computing to deploy virtual servers.
RapidScale’s team of experts analyzed the customer’s needs. After learning about the challenges and educating the customer on the benefits of virtualizing their servers within RapidScale’s infrastructure, the customer realized this was the best solution. The cost of professional services and increasing current bandwidth to support server access via the Internet was substantially lower than it would have been to purchase new hardware and manage and maintain it on-site.
RapidScale presented the customer with a solution to address their pain points, proposing its Infrastructure as a Service solution, CloudServer. This solution was favorable for the CFO, as he could avoid added capital expenses and move to an operational expenditure model. It also freed up working capital for other company divisions. The CloudServer solution proved itself when Hurricane Sandy left the primary company location without power for seven days. Through Internet access, employees were able to work remotely and access critical applications during this period.
Limited IT resources, small IT team and a need for a hardware refresh