Retail companies depend on having constant access to information in real-time to keep up with customers’ increasing demands. RapidScale’s CloudRetail solution can help your business improve inventory and database accessibility and grow customer relationship management faster than ever. The cloud is the perfect solution to optimize your in-store experience and keep customers coming back for more.
Enhancing the Retail Industry with Managed Cloud Solutions
Customers expect to find the products they want in a timely manner. Retail employees need to have easy access to storage room databases and online inventories in order to locate a specific product a customer is looking for. There is an increasing demand for retailers to be able to access these inventories at the push of a button, and a reliable infrastructure is necessary to make that happen.
Busy holidays and shopping seasons can often send a retail store’s network into overdrive, causing application systems to slow down or become glitchy. The risk of network downtime in a store during a rush can damage sales and create long-lasting problems for retail businesses.
Supply Chain Management
Many retailers manage multiple locations across a region or country. Retail supply chains require consistent collaboration between all major players to adequately manage production, deliveries, stock numbers and more. With the vast amount of information being handled, even one small mistake in the chain can have a devastating consequence on a retail business.
Customer Data Security
Retail stores often access and collect customer information through loyalty programs and credit card payment data. Security breaches have allowed hackers to steal private customer data including credit card numbers, addresses, and more from large retailers. Many customers are hesitant to sign up for loyalty programs in fear that their private information is susceptible to hackers.
The cloud can drastically improve the mobile point-of-sale experience. Your employees will no longer be confined to the cash register. Instead, employees can search inventories, complete sales, and more from any mobile device, increasing productivity storewide. You can also stay current on your daily sales and stats in real-time. With CloudRetail, maintaining customer relationships has never been easier.
Our CloudRetail platform can expedite the process of managing international shipments, capturing real-time status information, and digitalizing documents between all major company players. CloudRetail can help improve visibility into your company’s inventory and across all transport modes, from the initial order to final destination. Collaboration and communication will greatly benefit from the cloud.
Our cost-effective, pay-as-you-go cloud solution will help your business save money where it counts. With the cloud, you can lower fixed costs by taking away the need to maintain expensive on-site servers. RapidScale’s services run off our own infrastructure, which we purchase, store and maintain. CloudRetail can be scaled up or down to meet the needs of your growing business.
RapidScale’s state-of-the-art cloud technology will provide your business with a stable network that can manage customers’ demands during a busy rush without glitching or slowing down. Our cloud solution ensures that your business will be able to withstand even the busiest shopping times. Our secure infrastructure also offers the highest quality protection for company and customer data.
CloudApps simplifies application purchasing and license management for your business. RapidScale offers some of the most commonly used business apps, and also allows you to integrate your existing applications into the cloud. We can support 97% of business applications on the market, including:
- Lightspeed Retail
- Revel Systems
- Microsoft Dynamics
RapidScale offers the highest quality protection for your data and information in our secure, redundant and geographically-diverse data centers. With our SAS70, SSAE 16 Tier 3 data centers, your sensitive information will remain safe and secure at all times. All of RapidScale’s data centers feature on-premises security guards, an exterior security system, biometric security systems including palm scanners, and constant digital surveillance and recording. Our data centers are engineered to the highest of standards in order to assure your business is running 24x7x365. RapidScale’s certified network experts are trained to the highest industry standards and are available around-the-clock, insuring you always have someone to turn to with questions or concerns.
Retailers today are on board with cloud computing because of the immense opportunities it presents. Retailers can experience lower IT costs, greater innovation, efficiency and scalability, while also gaining valuable insights from powerful data analytics systems. According to Accenture, the four main areas in which cloud is a disruptive force are channel operations, merchandising and marketing, supply chain, and sales support.
Retailers place a lot of importance on reputation and customer perception – both of which can be positively maintained with the cloud. Mobile, social and e-commerce are extremely popular today, and all of them affect retail. Retailers can take advantage of these trends using cloud computing technology.
Some of the biggest retailers today already have their heads in the cloud. Target, Nordstrom, Walmart and Waitrose have already made the move, and companies like Whole Foods Market, Shop Direct and Sport Pursuit are well on their way.
See What our Customers are Saying
The amount of detail Gary provided me, as well as his responsiveness, was far beyond anything we had with our last vendor. The efficiency of your RFC process is a breath of fresh air! I’m also extremely satisfied with the RapidScale support team as a whole in regards to their proficiency, sense of urgency and etiquette.
I checked out some new partner resources – great stuff. We are already getting some good traction here. You guys really offer some great support!!
After being introduced to RapidScale at an event, I cannot help but be more impressed each time I hear more. I attended a webinar too, and once again, I’m really impressed with the opportunities. When I looked in your Partner Portal for the first time I thought, “Wow was I crazy for not looking sooner!” Great stuff in there.
Austin was amazing, professional, knowledgeable and personable – a true star!
I appreciate Steven’s quick response time and friendly demeanor when discussing problems. Great service and follow up!
RapidScale has been by far better than [our previous provider]. Our team is so much happier!
Our timing satisfaction rating reflects that these were carry-over issues from our prior vendor, but we’re pleased with RapidScale, and Steven’s thoroughness in reviewing and handling through to resolution.
I have been thrilled with RapidScale, I love the fact that when I call to initiate a ticket the technicians answer the phone. With [our last provider], we left a message then had to wait for a technician to call back. Sometimes this could take days! Thank you, I am really happy with your services.
Sent a ticket for a server being unresponsive and received a call within a few minutes. Great response and resolution.
I believe the technician’s name was David. He was very pro-active on a Saturday. Got the issue resolved quickly. High marks.
Thanks for the quick response and resolution! And I appreciate the fact that the tech gave information about what the problem was, how it was fixed, etc. That is always better than a simple “it’s now fixed”.
The level of service that we have received from RapidScale has been completely awesome. All of our IT team and the owner has commented on it. You guys are doing a fantastic job!
It’s been great so far having RapidScale host our email. We had it in-house before and that was just may more trouble than it was worth.
We’ve been extremely pleased with the service and customer support RapidScale has provided us. We don’t have a large IT staff and so the ability to lean on them has been perfect.
We’ve now transferred almost our entire company into RapidScale’s cloud. We started with just our email – we moved from in-house to hosted – then we moved the rest of our servers into the RapidScale cloud and now we’re in the final stages of implementing our virtual desktops! It’s really incredible to have everything running in the cloud and to have it all be so easy.
Working with RapidScale has been great so far. Our organization had a lot of our servers in-house and it was such a pain. It’s 1,000 times better now that we moved it all to the cloud.
RapidScale quite literally re-invented our IT situation. It was a complete mess before and we are absolutely THRILLED with everything that they’ve helped us to accomplish. Our network runs smoother and our virtual environments are the best addition we’ve made in a very long time.
The whole “cloud” thing was incredibly daunting when we first started exploring it for our business. We didn’t really understand the way everything worked and how it was going to help us get past some of the technology speed bumps we had. I worked with the RapidScale sales team and they were really very helpful and made me completely comfortable with the solution. We’ve been running on the CloudOffice interface for about 4 months now and are 100% satisfied and so happy we made the choice to move to RapidScale.
RapidScale helped to not only significantly lower our costs, but to help make our work environment more productive as well as more reliable and stable.
I LOVE THIS TECHNOLOGY. I am so excited to be in this new phase within our organization. As a proud partner of RapidScale, this week alone I’ve dealt with 3 major consultations in Colorado with hundreds of employees each! This technology is truly exciting stuff. They make the process so easy, from training, to quoting, to installation! I LOVE HOW EASY THAT WAS. Amazing. You all ROCK!